Website terms and conditions

Last updated: 17th July 2026

1. About these terms

These terms and conditions govern your use of voodoochilli.com (the “Website”).

By accessing or using the Website, you confirm that you accept these terms and agree to comply with them. If you do not agree to these terms, you must not use the Website.

2. About us

The Website is operated by Voodoochilli Design Ltd (“we”, “us” or “our”).

We are a Limited Company registered in England and Wales under company number 05593780.

Our registered office is at 1 King Street, Hereford HR49BW.

You can contact us:

By email: mail@voodoochilli.com
By telephone: 01432278766
By post: 1 King Street, Hereford HR49BW

Our VAT registration number is GB266071602, where applicable.

3. Other terms that may apply

The following policies may also apply to your use of the Website or our services:

Our Privacy Policy, available here, which explains how we collect and use personal information.
Our Hosting and Maintenance terms, available here, which explains the terms of our hosting and maintenance services.
Our Payment terms, available here, which explains the terms that are agreed to when agreeing to our services.

Where there is a conflict between these terms and any service-specific terms, the service-specific terms will take priority in relation to that service.

4. Changes to these terms

We may update these terms from time to time.

The updated terms will be published on this page, together with the date on which they were last updated. You should review this page periodically to ensure that you understand the terms that apply when you use the Website.

5. Changes to the Website

We may update, modify, suspend or withdraw any part of the Website without notice.

We do not guarantee that the Website, or any content on it, will always be available, uninterrupted or unchanged. We may restrict access to some or all of the Website for operational, security, maintenance or commercial reasons.

6. Accessing the Website

You are responsible for ensuring that:

Your device, software and internet connection are suitable for accessing the Website.
Anyone who accesses the Website through your internet connection is aware of these terms and complies with them.
The information you provide through the Website is accurate, complete and current.

We do not guarantee that the Website will be compatible with every device, browser or operating system.

7. Acceptable use

You must use the Website only for lawful purposes.

You must not:

Use the Website in any way that breaches applicable law or regulation.
Use the Website fraudulently or for any unlawful or harmful purpose.
Attempt to gain unauthorised access to the Website, its server, or any connected system or database.
Introduce viruses, malware, malicious code or other harmful material.
Interfere with the operation, availability or security of the Website.
Attempt to copy, scrape, extract or collect Website content or data through automated means without our written permission.
Impersonate another person or misrepresent your identity or affiliation.
Use the Website to transmit unsolicited promotional material, spam or other unauthorised communications.
Use Website content in a way that infringes our rights or the rights of another person.

We may suspend or permanently prevent your access to the Website if we reasonably believe that you have breached these terms.

8. Accounts and passwords

Where the Website allows you to create an account, you must provide accurate and complete information.

You are responsible for keeping your login details and password confidential. You must not disclose them to another person.

You must notify us promptly at mail@voodoochilli.com if you know or suspect that somebody else has accessed your account or obtained your login details.

We may disable an account or password where we reasonably believe that:

Your account has been compromised.
You have breached these terms.
The account is being used unlawfully or fraudulently.
Disabling the account is necessary to protect us, our users or another person.

9. Intellectual property rights

Unless otherwise stated, we own or license all intellectual property rights in the Website and its content. This includes its design, branding, text, graphics, photographs, videos, software, code, databases and other materials.

These rights are protected by copyright, trade mark and other intellectual property laws.

You may:

View the Website for your personal or internal business use.
Print or download reasonable extracts for personal, non-commercial use.
Share links to publicly available pages in accordance with these terms.

You must not, without our prior written permission:

Reproduce, distribute, republish, sell or commercially exploit Website content.
Modify copies of any content you have printed or downloaded.
Remove copyright, trade mark or other ownership notices.
Use our name, branding, logo or trade marks.
Use Website content to create or train a commercial database, artificial intelligence system or automated service.
Present Website content as your own.

If you breach this section, your right to use the Website will end immediately and you must, at our request, delete or destroy any copies you have made.

10. Information on the Website

The content on the Website is provided for general information only.

It is not intended to constitute legal, financial, medical, technical or other professional advice. You should obtain appropriate professional advice before taking, or deciding not to take, action based on Website content.

We take reasonable steps to keep the Website accurate and current, but we do not guarantee that its content is complete, accurate, current or suitable for a particular purpose.

Any examples, case studies, estimates, results or testimonials displayed on the Website are illustrative only. They do not guarantee that you will achieve the same or similar results.

11. User-submitted content

Where you submit reviews, comments, files, images, messages or other content through the Website, you confirm that:

You own the content or have permission to submit it.
The content is accurate where it states facts.
The content does not infringe another person’s rights.
The content is not unlawful, misleading, defamatory, threatening, discriminatory, obscene or otherwise harmful.
The content does not contain confidential information that you are not authorised to disclose.

You retain ownership of your content. However, you grant us a non-exclusive, worldwide, royalty-free licence to host, copy, display, reproduce and use that content to operate, provide and promote the Website and our services.

We may remove user-submitted content where we reasonably believe that it breaches these terms or applicable law.

12. Links to other websites

The Website may contain links to third-party websites, services or resources.

These links are provided for convenience and information only. Unless expressly stated otherwise, we do not control, approve or endorse third-party websites or their content.

We are not responsible for the availability, security, accuracy, content or privacy practices of third-party websites. You access them at your own risk and should review their applicable terms and privacy policies.

13. Linking to the Website

You may link to publicly available pages on the Website, provided that you:

Do so in a fair and lawful way.
Do not damage or take advantage of our reputation.
Do not suggest an association, approval or endorsement where none exists.
Do not display the Website within a frame on another website.
Do not link from a website containing unlawful, misleading or harmful content.

We may withdraw linking permission at any time.

14. Viruses and security

We take reasonable measures to maintain the security of the Website, but we do not guarantee that it will be secure or free from viruses, malware or other harmful material.

You are responsible for configuring your devices, systems and software to access the Website safely. You should use appropriate security and virus protection software.

You must not knowingly introduce malicious or technologically harmful material or attempt to attack the Website.

Unauthorised access to computer systems may constitute a criminal offence. We may report suspected unlawful activity to the relevant authorities and cooperate with any investigation.

15. Our responsibility for loss or damage

Nothing in these terms excludes or limits liability where it would be unlawful to do so. This includes liability for:

Death or personal injury caused by negligence.
Fraud or fraudulent misrepresentation.
Any other liability that cannot legally be excluded or limited.

If you are a consumer, we are responsible for losses that are a foreseeable result of our breach of these terms or our failure to use reasonable care and skill. We are not responsible for losses that were not foreseeable.

We provide the Website for domestic and private use unless otherwise agreed. If you use it for commercial or business purposes, we will not be liable for loss of profit, loss of business, business interruption or loss of business opportunity, to the extent permitted by law.

We are not responsible for loss or damage caused by:

Your failure to comply with these terms.
Events outside our reasonable control.
Third-party websites, platforms, services or content.
Inaccurate or incomplete information supplied by you.
Viruses or malicious material introduced by a third party, except where caused by our failure to use reasonable care and skill.

16. Personal information

We process personal information in accordance with our Privacy Policy, available here.

You are responsible for ensuring that any personal information you submit about another person has been provided lawfully and with any necessary authority or consent.

17. Communications

When you contact us electronically, you agree that we may respond electronically using the contact details you provide.

You are responsible for ensuring that your contact details are accurate and kept up to date.

Marketing communications will be sent only where permitted by law. You may unsubscribe from marketing messages using the instructions included in the message or by contacting us at mail@voodoochilli.com.

18. Suspension and termination

We may suspend, restrict or terminate your access to the Website if:

You breach these terms.
Your use creates a security, legal or operational risk.
We are required to do so by law or a competent authority.
We discontinue the Website or the relevant service.

Any provisions that are intended to continue after termination, including provisions concerning intellectual property, liability and governing law, will remain in effect.

19. No waiver

If we delay or fail to enforce any provision of these terms, this does not mean that we have waived our rights.

A waiver will be effective only where it is confirmed by us in writing.

20. Severability

Each section of these terms operates separately.

If any provision is found to be unlawful, invalid or unenforceable, that provision will be treated as modified to the minimum extent necessary or removed. The remaining provisions will continue in full force.

21. Transfer of rights

We may transfer our rights and obligations under these terms to another organisation, provided that this does not adversely affect your rights.

You may not transfer your rights or obligations under these terms without our prior written consent.

22. Third-party rights

These terms are between you and us.

Unless expressly stated otherwise, no other person has the right to enforce any provision of these terms under the Contracts (Rights of Third Parties) Act 1999.

23. Governing law and jurisdiction

If you are a consumer, these terms are governed by the laws of England and Wales. You may bring legal proceedings in the courts of the part of the United Kingdom in which you live.

If you are acting in the course of a business, these terms and any dispute or claim arising from them are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction.

24. Contact us

Questions about these terms should be sent to:

Voodoochilli Design Ltd
1 King Street, Hereford HR4 9BW
Email: mail@voodoochilli.com
Telephone: 01432278766